BHSOFT
BUILD • AUTOMATE • SCALE
SERVICE 02

AI VOICE CALLING AGENTS

Ultra-low latency autonomous voice bots that handle inbound phone calls and high-volume outbound dialing.

❌ The Operational Problem

Why Existing Systems Fall Short

Receptionists miss customer calls during peak hours, and sales reps spend 70% of their day manually dialing cold prospects with low connect rates.

✓ The BHSOFT Solution Architecture

How We Solve It Permanently

We architect sub-600ms latency voice agents that answer on the first ring, understand accents, check doctor or team availability, book calendar meetings, and execute outbound qualification calls.

Engineering Breakdown

Core System Capabilities

Sub-600ms voice response latency using neural streaming
Twilio SIP trunking & private VoIP integration
Dynamic objection handling trained on custom battlecards
Real-time call transcription & sentiment tagging
Automated calendar slot locking & WhatsApp confirmation
Warm call transfer to human officers for emergencies
Expected Business Impact:

Resolves 94% of inbound calls autonomously and scales outbound sales outreach by up to 800%.

Tools & Frameworks

Technology Stack Utilized

Twilio Voice APIWhisper STTGPT-4o RealtimeElevenLabs Neural TTSFastAPI PythonRedisWebSockets
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